Blamestorming : why conversations go wrong and how to fix them
Kendall, Rob2014
Books
Rob Kendall outlines the reasons why our daily conversations go wrong, explains how to respond when they do and provides tips on how to stop them going wrong in the first place.
Main title:
Author:
Imprint:
London : Watkins Publishing, 2014.
Collation:
224 pages : illustrations (colour) ; 18 cm
Notes:
Includes bibliographical references.
ISBN:
9781780286549 (pbk)
Language:
English
BRN:
75051